Contact Us

If you have a question, we recommend starting with our FAQ page, where you may find quick answers to the most common inquiries.

If you still need assistance—or if you simply have suggestions or ideas to share—you’re always welcome to contact us at support@negusyofficialshop.com. We typically reply as promptly as possible within the same day, because we understand that every message carries your trust and expectations.

At negusyofficialshop, we don’t believe in generic, automated responses. Instead, every inquiry is handled personally and thoughtfully by a dedicated team member, ensuring that you receive attentive and tailored support.

negusyofficialshop is more than just a store — it’s a bridge of warmth and human connection.
Thank you for reaching out to us. We’re always here to listen, respond, and support you with care.

P.S. We currently do not provide phone support — this allows our team to focus on giving your questions the attention they deserve, with clear, well-documented responses via email. Written communication also helps us keep track of every detail, ensuring nothing gets missed and every issue is followed through with care.😊

HONG KONG HU JIE INTERNATIONAL LIMITED FLAT/RM 1203 12/F TOWER 2 CHINA HONG KONG CITY 33 CANTON ROAD TSIM SHA TSUI KL